PRIVACY POLICY


This information is only valid for the website www.eleanorgarden.com pursuant to Art. 13, Legislative Decree No. 196 of June 30, 2003 – Personal Data Protection Code. This Privacy Policy describes how the website www.eleanorgarden.com collects and uses the personal information provided on this website. For further information please contact Eleanor’s Garden Relais through the page: Contacts or send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it..

Owner and liable of processing of the Personal Information


The website www.eleanorgarden.com is owned and operated by “Villa Eleonora di Maria Grazia e Giulia Nunziante Sas”, which is liable of processing of the personal data of identified or identifiable people subsequent to consulting this website. Personal data are processed by the authorised people at Relais Eleonora’s Garden, Via della Repubblica 34, Ravello (SA).

Personal Information


The term “personal information” in this Policy refers to information that does or is capable of identifying you as an individual. The personal information that the website www.eleanorgarden.com processes include:
  • name, gender, personal and work contact details, nationality, address;
  • credit card details (credit card number and type, name of the credit card holder and expiry date);
  • • guest stay information, including dates of arrival and departure and special requests made.

Use of Personal Information


Subject to applicable laws, “Villa Eleonora di Maria Grazia e Giulia Nunziante Sas” may collect and use relevant portions of Guests personal information in order to:
  • provide and charge for Relais Eleanor’s Garden accommodation and other goods and services;
  • provide Guests with a better or more personalized level of service, including information and services from a Third Party (such as additional guest services, local attractions and transportation options);
  • conduct research on customer satisfaction and direct marketing and sales promotions;
  • meet legal and regulatory requirements;
“Villa Eleonora di Maria Grazia e Giulia Nunziante Sas” uses and retains Guests personal information for as long as it is necessary to provide Guests service experience.

Navigation Data


The processing of data is / will be done through the use of tools and procedures to ensure the security and confidentiality with controlled access limited to authorized personnel. This information are utilised for anonymous statistic purposes only and are eliminated after the elaboration.

Privacy and Cookie policy - Art.13 Personal Data Protection Code


The website www.eleanorgarden.com uses cookie technology in order to improve the functionality of the website. Cookies by themselves cannot be used to reveal Guests identity. They identify Guests browsers, but not Guests to our servers when Guests visit our websites. If you do not want to accept cookies, you can block them by adjusting the settings on your Internet browser. However, if you block them, you will not be able to use all of the features of the websites, including the customization features associated with creating a user profile.
This website uses the following types of cookies:
  • Technical cookies: : these cookies allow us to recognize a registered user and allow them access to the services offered in dedicated areas. Technical cookies are necessary for the proper functioning of the website. These cookies also allow us, in accordance with the request made by the user, to recognize subsequent visits so that users do not have to enter their data on every visit. Technical cookies also include the cookie that records whether the visitor has read the banner that informs visitors about the use of cookies.
  • Analytics cookies they are used to collect data in aggregate form about users' browsing habits on the website, exclusively for statistical purposes. You may disable analytics cookies and prevent Google Analytics from collecting your navigation data.
  • Third Party Cookies: this type of cookie incorporates features developed by Third Party within the pages of the site, in order to share the contents of the site or for the use of Third Party software services. These cookies are sent from Third Party domains that offer their functionality within the pages of the site.

List of cookies of Third Party used on website www.eleanorgarden.com:
  • Google Analytics
  • Instagram
  • Google Map

Cookies will not be used in any way for profiling of the user. Choices can be made whether to accept or refuse cookies.

Confidentiality of Information


“Villa Eleonora di Maria Grazia e Giulia Nunziante Sas” will not divulge Guests personal data to Third Parties without Guests consent.

Methods of treatment Personal data


Personal data are processed by automated tools for the time necessary to achieve the purposes for which they were collected. Specific safety measures are in place to prevent loss of data, illegal or improper use and unauthorized access. personal data is stored in a database to which access has authorized personnel of “Villa Eleonora di Maria Grazia e Giulia Nunziante Sas”, within the timeframe provided for by the law.

Rights of Data Subjects


Under Article. 7 of the Legislative Decree No. 196 of June 30, 2003 – Personal Data Protection Code, the parties to whom personal data refer have the right at all times, to obtain to access personal data “Villa Eleonora di Maria Grazia e Giulia Nunziante Sas” holds about them, to be given a description of the data and their source, the purposes and methods for which the data are being processed, to request the identification of the data processors and of the representatives to whom the data may have been disclosed. Pursuant to the same section, individuals (data subjects) also have the right to verify the correctness of their personal data, to ask for their integration, updating, amendment, erasure, anonymization or blocking.
For any question about this Policy or any concerns or complaints with regard to the administration of the Policy; for any request for access to, or deletion of the personal information that “Villa Eleonora di Maria Grazia e Giulia Nunziante Sas” maintain, please please contact Eleanor’s Garden Relais through the page: Contacts with subject: “Personal information Request” or send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it..
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